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Company reportedLive since Apr 2026Added Oct 2026

Freshfields

Freshfields commits to Claude across all 33 offices and reports usage up about 500% in six weeks

Global law firm Freshfields signed a multi-year agreement with Anthropic to commit to firmwide use of Claude across its 33 offices through its own AI platform. 5,700 staff have access, and the firm reports that adoption and usage rose about 500% in the first six weeks.

Raise productivitySupport employees

Key figures

Copied exactly from the sources. Copy any figure with its citation.

5,700

Employees with access to Claude through the firm's platform1

~500

percent

Increase in adoption and usage of Claude within the first six weeks, as reported by the firm1

33

Offices in the committed firmwide deployment1

What it took

CostNot disclosed
TeamNot disclosed
TimelineNot disclosed

Cost, team size and timeline were not disclosed in the sources.

The problem

Freshfields is a global law firm. Its lawyers and business staff do research, contract review, drafting and due diligence, and the firm wanted AI help that fits its security, compliance and client rules.

What they built

The firm agreed a multi-year partnership with Anthropic. Claude, Anthropic's family of AI models, is available to 5,700 staff through the firm's own AI platform. The firm has committed to firmwide deployment across 33 offices, covering all practice groups and business services. Freshfields Lab, the firm's platform, builds Claude into tools connected to the firm's internal knowledge. The firm also plans to add Anthropic's agent-style tool Cowork.

How they did it

The agreement gives Freshfields early access to future Anthropic models and tools. Over the next 12 months, the legal teams of both companies plan to define new AI workflows. A joint program is to build legal AI applications and workflows that handle multi-step tasks. The firm says it uses Claude daily on client matters.

Results

Freshfields reports that 5,700 employees have access. It also reports that adoption and usage of Claude rose by about 500 percent in the first six weeks, with thousands of users reaching Claude through the firm's tools. The announcement gives no time-saving or cost result.

Lessons for your project

  1. Offer the model through your own platform, tied to your institutional knowledge. Freshfields gives lawyers and business staff one secure entry point to AI workflows.

  2. Cover business services as well as lawyers. The deployment spans all practice groups and business services staff.

  3. Agree early on how to measure growth. The firm's 500% figure has no stated baseline, so decide what the starting point is before you report a percentage.

  4. Plan joint development with the vendor. The agreement includes a 12-month program to build legal workflows and agent-style applications.

Caveats

  • All figures come from Freshfields' own announcement. The independent German outlet beck-aktuell repeats them and says the firm announced them, so it is not independent confirmation.
  • The 500% figure is a growth in adoption and usage over six weeks. The announcement gives no baseline, no definition of usage and no time-saving or cost result.
  • The release is dated 23 April 2026 and the deployed date uses that month as an announcement date. The usage growth was measured over six weeks before the announcement, and no go-live date is given. The 33-office rollout is described as a commitment, while 5,700 is the number of employees given access so far.
  • The announcement says Claude is used on client matters daily, but gives no further detail on which tasks.
  • The announcement names Claude without a version.

Sources

  2. Freshfields und Anthropic schließen strategische Partnerschaft

    beck-aktuell · 2026-04-27 · News · beck-aktuell.de

Summarized in our own words from the sources above. Spotted an error? See corrections.

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