Aker BP
Aker BP rolls out Microsoft 365 Copilot and staff-built AI agents, reporting 96% active use
Aker BP, a Norwegian oil and gas producer, joined Microsoft's Copilot early adoption program in 2023 with 300 licences and later let employees build agents in Copilot Studio. Its chief digital officer reports that active users reached 96% over four weeks. No time-saved figure is given.
Key figures
Copied exactly from the sources. Copy any figure with its citation.
96%
Active users of Microsoft 365 Copilot and Copilot Studio over the past four weeks, per Viva dashboards1
300
Copilot licences the company obtained once its security ratings were in place1
What it took
Cost, team size and timeline were not disclosed in the sources.
The problem
Aker BP is a Norwegian oil and gas company that operates only in Norway. It wanted to work more efficiently and stay competitive. Its leaders believed that the earlier staff learned AI tools, the faster the organisation could change, since technology moves faster than organisations do.
What they built
The company took part in Microsoft's early adoption program for Microsoft 365 Copilot, an AI assistant inside Office tools, in summer 2023. It began with meeting transcripts and summaries in Teams and writing support in Word for non-native English speakers. It later used Copilot Studio, a low-code tool, so employees could build their own AI agents. Examples are knowledge agents that answer repeat questions and route harder ones to experts.
How they did it
Aker BP first put a strong technology and governance base in place, then bought 300 licences. It set up an internal help desk, learning paths, courses and hands-on prompt training. Staff built agents after adoption sessions, and a central team helps with more advanced ones. The company set an adoption champion network with executive accountability. It also now expects AI to feature in performance dialogues and salary reviews. A team asking for a new post must show that AI agents cannot do the work instead.
Results
The chief digital officer says Viva dashboards show active users rising steadily and reaching 96% over the past four weeks. The company calls the adoption a success so far, and its digital platform manager called Copilot a huge time saver, without giving a figure. It has shared its experience with about 20 other organisations. Aker BP has said it plans to give every employee a licence in 2025.
Lessons for your project
Fix security and governance before licences. Aker BP waited until the right security ratings were in place, then started small with 300 licences.
Pair the tool with support: an internal help desk, learning paths, courses and hands-on prompt training. Digital and AI skills are one of five key competencies for all staff.
Track one simple adoption KPI. Aker BP watches how many employees regularly use the tool through its usage dashboards.
Let staff build small agents but keep governance. Individuals and small teams build agents, while a central team builds the more advanced ones.
Caveats
- The only source is a Microsoft customer story, so the figures are vendor-reported. No independent source confirms them.
- The 96% figure counts active users, not time saved or money. The story says Copilot was a huge time saver but gives no measured figure. It does not state the base for the percentage.
- The story gives only a season and year: the company joined the early adoption program in summer 2023 and used the 300 licences straight away. The deployed date is therefore shown as the year 2023, with no month.
- The story says Aker BP announced it would give every employee a Copilot licence in 2025. That is a stated plan, and the story does not confirm it was done.
- No model is named; Microsoft 365 Copilot is a product. The story page was read from an archived copy.
Sources
- Aker BP builds an AI-first future with Microsoft 365 Copilot and AI agents
Microsoft Customer Stories · 2025-06-23 · Vendor case study · microsoft.com
Summarized in our own words from the sources above. Spotted an error? See corrections.